1. Introduction: Why Merchandising Is a Multi-Tasking Job
একজন merchandiser কখনোই শুধু এক কাজ করেন না—
তাদের কাজ হল sample to shipment পুরো order cycle ম্যানেজ করা।
এই কাজের মাধ্যমে শিখতে হয়—
✔ Communication
✔ Planning
✔ Technical knowledge
✔ Production coordination
✔ Costing
✔ Time management
এই ব্লগে আমরা দেখব—
একজন merchandiser পুরো দিন কীভাবে কাজ করেন, কোন কাজ কখন করেন, কোন tools ব্যবহার করেন, কোন skill দরকার হয়।
⭐ 2. Merchandising Workflow Overview (Sample → Shipment)
একটি order-এর lifecycle:
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Buyer inquiry
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Costing
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Sample development
-
Lab dip
-
Trims booking
-
Production plan
-
Inline update
-
Final inspection
-
Shipment
এই পুরো process একজন merchandiser হাতে-কলমে follow-up করেন।
⭐ 3. Daily Routine of a Merchandiser (Full-Day Breakdown)
এখানে একটি merchandiser-এর সকাল থেকে রাত পর্যন্ত বাস্তব workflow দেওয়া হলো।
⭐ 8:30 AM – Factory/Office Reach
দিন শুরু হয়—
✔ Laptop খুলে
✔ Email check করে
✔ Buyer-এর urgent message দেখে
✔ Production floor-এর update নিয়ে
⭐ 9:00 AM – Email Checking & Buyer Communication
Buyer communication হলো merchandising-এর সবচেয়ে গুরুত্বপূর্ণ অংশ।
দিনের শুরুতেই merchandiser করে:
কিছু গুরুত্বপূর্ণ ইমেইল:
✔ Sample approval
✔ Bulk fabric approval
✔ Shrinkage / GSM issues
✔ Test report submission
✔ Production delay updates
✔ Shipment file updates
⭐ 9:45 AM – Sample Team Coordination
Merchandiser sample room-এ যায়।
Sample team-কে জানায়—
✔ Pattern changes
✔ Measurement updates
✔ Wash instructions
✔ Print/embroidery positions
Sample Types Checked:
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Proto
-
Fit
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PP
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Size-set
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SMS
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TOP
⭐ 10:30 AM – Costing & Consumption Review
Costing হলো merchandiser-এর সবচেয়ে technical কাজ।
দিনের মধ্যে নতুন inquiry এলে:
Merchandiser checks:
✔ Fabric consumption
✔ GSM
✔ Fabric price
✔ Trims
✔ Wash
✔ CM
✔ Freight
✔ Commercial
Then prepares FOB price.
⭐ 11:15 AM – T&A (Time & Action) Update
প্রতিটি order-এর জন্য T&A mandatory।
This includes:
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Sample dates
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Fabric booking
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Lab dip approval
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PP meeting schedule
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Production start
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Test submission
-
Shipment date
Merchandiser T&A sheet update করে এবং buyer-কে status পাঠায়।
⭐ 12:00 PM – Production Floor Visit
Merchandiser must stay connected with production.
সাধারণত একটি merchandiser দিনে ১–২ বার production floor ঘুরে আসে।
What they check:
✔ Fabric in-house status
✔ Cutting status
✔ Sewing line production
✔ WIP
✔ Defects
✔ Inline inspection feedback
⭐ 1:00 PM – Lunch Break (Short)
কিন্তু অনেক সময়ও phone call + buyer feedback নিয়ে ব্যস্ত থাকতে হয়।
⭐ 2:00 PM – Lab Dip / Bulk Approval Follow-Up
Lab dip process:
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Dyes combination
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Shade matching
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Buyer approval
Lab dip delay হলে shipment delay হয় — তাই merchandiser ২–৩ বার lab dip follow-up করে।
⭐ 2:45 PM – Accessories & Trims Follow-Up
Trims department সাথে follow-up:
✔ Thread
✔ Button
✔ Zipper
✔ Elastic
✔ Neck tape
✔ Back tape
✔ Heat seal
✔ Wash care label
If trims late → production stuck.
Hence trims follow-up is critical.
⭐ 3:30 PM – Testing & Quality Follow-Up
Merchandiser must follow QC reports.
Tests:
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PH
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Colorfastness
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GSM
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Shrinkage
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Pull test
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Needle detection
Buyer যদি test fail করে → rework।
⭐ 4:15 PM – Documentation Work
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Booking sheet
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PO entry
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Excel updates
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Shipment plan
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File maintenance
Most merchandisers maintain 5–15 Excel files daily.
⭐ 5:00 PM – Meeting with QA/Production/Planning
Every evening → progress meeting.
Discuss:
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Today’s target vs actual
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Quality issues
-
Fabric delays
-
Trims position
-
Shipment issues
-
Buyer comments
⭐ 6:00 PM – Final Email Update & Reporting
Day-এর শেষ কাজ—
✔ Buyer update
✔ Planning update
✔ Production report
✔ Status report
Buyer-কে দিনের summary পাঠানো merchandising culture-এর mandatory part।
⭐ 7:00–8:00 PM – Going Home
Some days workload বেশি হলে 8–9 PM পর্যন্ত কাজ চলতে পারে
(especial during peak season).
⭐ 4. Tools Used by Merchandisers Every Day
Primary Tools:
✔ Excel (advanced level)
✔ Outlook / Gmail
✔ ERP / MIS
✔ WhatsApp (factory communication)
✔ PowerPoint (buyer presentation)
✔ Google Sheets
Excel Files:
✔ Consumption
✔ Costing
✔ T&A
✔ Shipment tracking
✔ Production report
⭐ 5. Key Challenges in Merchandiser’s Daily Life
✔ Multi-tasking
✔ High pressure
✔ Buyer deadline
✔ Factory mismatch
✔ QC fail
✔ Shipment delay
✔ Communication overload
⭐ 6. Skills Needed to Handle Daily Merchandising Tasks
✔ Strong English communication
✔ Advanced Excel
✔ Knowledge of fabric + trims
✔ Problem-solving
✔ Time management
✔ Negotiation
✔ Leadership
⭐ 7. How Freshers Can Prepare for Merchandiser Job Routine
⭐ 1. Learn costing basics
⭐ 2. Understand fabric knowledge
⭐ 3. Practice email writing
⭐ 4. Learn Excel VLOOKUP + Pivot
⭐ 5. Learn sample flow
⭐ 6. Watch factory workflow videos
⭐ 8. A Real Sample Daily Schedule (Template You Can Put on Your Website)
Daily Checklist of a Merchandiser:
✔ Email check
✔ Lab dip follow-up
✔ Sample follow-up
✔ Trims follow-up
✔ T&A update
✔ Production status
✔ Testing update
✔ Shipment plan
⭐ 9. Conclusion
Merchandising হলো একটি multi-tasking, dynamic, high-growth এবং high-pressure career।
একজন merchandising professional-এর দিন ভীষণ ব্যস্ত, কিন্তু দ্রুত শিখতে এবং career growth করতে পারলে এটি বাংলাদেশের অন্যতম Top High-Paying Job।
এই ব্লগটি merchandising career-এর real-life workflow সম্পর্কে সবচেয়ে বিস্তারিত ও বাস্তব ধারণা দেয়।

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