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Daily Routine of a Merchandiser: Complete Real Workflow.

 

1. Introduction: Why Merchandising Is a Multi-Tasking Job

BD GARMENTS CAREER

Merchandising হলো garments industry-এর সবচেয়ে dynamic, fast-paced এবং buyer-focused department।

একজন merchandiser কখনোই শুধু এক কাজ করেন না—
তাদের কাজ হল sample to shipment পুরো order cycle ম্যানেজ করা।

এই কাজের মাধ্যমে শিখতে হয়—
✔ Communication
✔ Planning
✔ Technical knowledge
✔ Production coordination
✔ Costing
✔ Time management

এই ব্লগে আমরা দেখব—
একজন merchandiser পুরো দিন কীভাবে কাজ করেন, কোন কাজ কখন করেন, কোন tools ব্যবহার করেন, কোন skill দরকার হয়।


2. Merchandising Workflow Overview (Sample → Shipment)

একটি order-এর lifecycle:

  1. Buyer inquiry

  2. Costing

  3. Sample development

  4. Lab dip

  5. Trims booking

  6. Production plan

  7. Inline update

  8. Final inspection

  9. Shipment

এই পুরো process একজন merchandiser হাতে-কলমে follow-up করেন।


3. Daily Routine of a Merchandiser (Full-Day Breakdown)

এখানে একটি merchandiser-এর সকাল থেকে রাত পর্যন্ত বাস্তব workflow দেওয়া হলো।


8:30 AM – Factory/Office Reach

দিন শুরু হয়—
✔ Laptop খুলে
✔ Email check করে
✔ Buyer-এর urgent message দেখে
✔ Production floor-এর update নিয়ে


9:00 AM – Email Checking & Buyer Communication

Buyer communication হলো merchandising-এর সবচেয়ে গুরুত্বপূর্ণ অংশ।
দিনের শুরুতেই merchandiser করে:

কিছু গুরুত্বপূর্ণ ইমেইল:

✔ Sample approval
✔ Bulk fabric approval
✔ Shrinkage / GSM issues
✔ Test report submission
✔ Production delay updates
✔ Shipment file updates


9:45 AM – Sample Team Coordination

Merchandiser sample room-এ যায়।
Sample team-কে জানায়—
✔ Pattern changes
✔ Measurement updates
✔ Wash instructions
✔ Print/embroidery positions

Sample Types Checked:

  • Proto

  • Fit

  • PP

  • Size-set

  • SMS

  • TOP


10:30 AM – Costing & Consumption Review

Costing হলো merchandiser-এর সবচেয়ে technical কাজ।
দিনের মধ্যে নতুন inquiry এলে:

Merchandiser checks:

✔ Fabric consumption
✔ GSM
✔ Fabric price
✔ Trims
✔ Wash
✔ CM
✔ Freight
✔ Commercial

Then prepares FOB price.


11:15 AM – T&A (Time & Action) Update

প্রতিটি order-এর জন্য T&A mandatory।
This includes:

  • Sample dates

  • Fabric booking

  • Lab dip approval

  • PP meeting schedule

  • Production start

  • Test submission

  • Shipment date

Merchandiser T&A sheet update করে এবং buyer-কে status পাঠায়।


12:00 PM – Production Floor Visit

Merchandiser must stay connected with production.
সাধারণত একটি merchandiser দিনে ১–২ বার production floor ঘুরে আসে।

What they check:

✔ Fabric in-house status
✔ Cutting status
✔ Sewing line production
✔ WIP
✔ Defects
✔ Inline inspection feedback


1:00 PM – Lunch Break (Short)

কিন্তু অনেক সময়ও phone call + buyer feedback নিয়ে ব্যস্ত থাকতে হয়।


2:00 PM – Lab Dip / Bulk Approval Follow-Up

Lab dip process:

  • Dyes combination

  • Shade matching

  • Buyer approval

Lab dip delay হলে shipment delay হয় — তাই merchandiser ২–৩ বার lab dip follow-up করে।


2:45 PM – Accessories & Trims Follow-Up

Trims department সাথে follow-up:

✔ Thread
✔ Button
✔ Zipper
✔ Elastic
✔ Neck tape
✔ Back tape
✔ Heat seal
✔ Wash care label

If trims late → production stuck.
Hence trims follow-up is critical.


3:30 PM – Testing & Quality Follow-Up

Merchandiser must follow QC reports.

Tests:

  • PH

  • Colorfastness

  • GSM

  • Shrinkage

  • Pull test

  • Needle detection

Buyer যদি test fail করে → rework।


4:15 PM – Documentation Work

  • Booking sheet

  • PO entry

  • Excel updates

  • Shipment plan

  • File maintenance

Most merchandisers maintain 5–15 Excel files daily.


5:00 PM – Meeting with QA/Production/Planning

Every evening → progress meeting.

Discuss:

  • Today’s target vs actual

  • Quality issues

  • Fabric delays

  • Trims position

  • Shipment issues

  • Buyer comments


6:00 PM – Final Email Update & Reporting

Day-এর শেষ কাজ—
✔ Buyer update
✔ Planning update
✔ Production report
✔ Status report

Buyer-কে দিনের summary পাঠানো merchandising culture-এর mandatory part।


7:00–8:00 PM – Going Home

Some days workload বেশি হলে 8–9 PM পর্যন্ত কাজ চলতে পারে
(especial during peak season).


4. Tools Used by Merchandisers Every Day

Primary Tools:

✔ Excel (advanced level)
✔ Outlook / Gmail
✔ ERP / MIS
✔ WhatsApp (factory communication)
✔ PowerPoint (buyer presentation)
✔ Google Sheets

Excel Files:

✔ Consumption
✔ Costing
✔ T&A
✔ Shipment tracking
✔ Production report


5. Key Challenges in Merchandiser’s Daily Life

✔ Multi-tasking
✔ High pressure
✔ Buyer deadline
✔ Factory mismatch
✔ QC fail
✔ Shipment delay
✔ Communication overload


6. Skills Needed to Handle Daily Merchandising Tasks

✔ Strong English communication
✔ Advanced Excel
✔ Knowledge of fabric + trims
✔ Problem-solving
✔ Time management
✔ Negotiation
✔ Leadership


7. How Freshers Can Prepare for Merchandiser Job Routine


1. Learn costing basics

2. Understand fabric knowledge

3. Practice email writing

4. Learn Excel VLOOKUP + Pivot

5. Learn sample flow

6. Watch factory workflow videos


8. A Real Sample Daily Schedule (Template You Can Put on Your Website)

Daily Checklist of a Merchandiser:

✔ Email check
✔ Lab dip follow-up
✔ Sample follow-up
✔ Trims follow-up
✔ T&A update
✔ Production status
✔ Testing update
✔ Shipment plan


9. Conclusion

Merchandising হলো একটি multi-tasking, dynamic, high-growth এবং high-pressure career।
একজন merchandising professional-এর দিন ভীষণ ব্যস্ত, কিন্তু দ্রুত শিখতে এবং career growth করতে পারলে এটি বাংলাদেশের অন্যতম Top High-Paying Job

এই ব্লগটি merchandising career-এর real-life workflow সম্পর্কে সবচেয়ে বিস্তারিত ও বাস্তব ধারণা দেয়।

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